Press Release

NetApp's Tom Mendoza Appointed to ServiceSource Board of Directors

SAN FRANCISCO – March 4, 2011 - ServiceSource®, a global leader in cloud-enabled service revenue performance solutions for technology-based companies, today announced the appointment of Tom Mendoza to its Board of Directors. A highly sought-after speaker on corporate culture and leadership for global organizations, Mendoza serves as vice chairman of NetApp, helping customers, partners, and sales teams realize maximum value. Mendoza joined NetApp in 1994 as the head of North American Sales and later served as the company's president from 2000 until 2008. He joins the ServiceSource board as the company continues to evolve its cloud-enabled service revenue performance solution.

"Tom is a proven leader and is unquestionably one of the foremost executives on building successful and long-lasting companies," said Mike Smerklo, CEO and chairman of ServiceSource. "Under his stewardship, NetApp has grown to lead the market in helping stakeholders maximize value. ServiceSource will benefit greatly from Tom's expertise and leadership."

Mendoza has been the keynote speaker for such diverse organizations as Oracle, Symantec, CIO forums in multiple cities, the U.S. Marine Corps, and West Point. Along with NetApp chairman of the Board of Directors and executive chairman Dan Warmenhoven, Mendoza was co-recipient of the 2009 Morgan Stanley Leadership Award for Global Commerce. This award is part of the Computerworld Honors Leadership Awards that are presented annually to individuals who have been instrumental in revolutionizing the use of information technology.

Mendoza holds a Bachelor of Arts degree in economics from the University of Notre Dame, is an alumnus of Stanford University's Executive Business Program, and is a guest lecturer at both institutions. In September 2000, the University of Notre Dame renamed its business school the Mendoza College of Business upon an endowment from Tom and his wife, Kathy.

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world's leading brands grow closer to their customers. As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, ServiceSource expands customer lifetime value by helping companies to more efficiently and effectively find, convert, grow and retain their B2B customer relationships. Trusted by global market leaders in the cloud/XaaS, software, technology hardware, medical device & diagnostic equipment and industrial IoT sectors, ServiceSource sells, manages or renews $9 billion of revenue annually on behalf of its clients. Leveraging a robust technology suite, predictive data models and more than 3,000 revenue delivery professionals speaking 45 languages, only ServiceSource brings to market nearly 20 years of expertise and the ability to drive recurring revenue growth to more than 170 countries. To learn more, visit

Media Contact for ServiceSource:

Mina Manchester

Horn Group for ServiceSource

(415) 905-4048