Press Release
Fast-Growing Team Collaboration Market Leader Selects ServiceSource to Design and Implement Innovative Revenue Retention Program
New Win Adds to ServiceSource’s Roster of Digital Disruptor and XaaS Clients
The new client provides digital collaboration solutions to more than half of the Fortune 100 and serves millions of daily active users in more than 150 countries worldwide. Broadly recognized as an industry pioneer and category creator, the client chose to partner with ServiceSource in launching a new holistic renewals, extension, and health check program to sustain its 40 percent-plus annual growth rate.
“Over the past year, companies worldwide have digitally transformed to enable employees to stay connected while working virtually, driving rapid expansion for technology platforms that bring people together,” says
“ServiceSource’s proven ability to drive loyalty at scale includes our ability to listen to the needs, wants and concerns of thousands of customers, and turn their feedback into actionable insights that improve the entire customer success process for our clients,” said
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Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to maintain or increase the client’s annual growth rate or revenue and preserve and grow customer relationships. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from our forward-looking statements. Those risks and uncertainties include that we may be unable to attract and retain the highly skilled employees we need to support our planned growth; changes in market conditions that impact our ability to sell our solutions and/or generate service revenue on our clients’ behalf; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the
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