ServiceSource Announces Plans to Hire 100 Positions in New Service Delivery Center by Mid-2016
Opening First Quarter 2016, New Facility Will Have Capacity for up to
BONIFACIO GLOBAL CITY, Philippines--(BUSINESS WIRE)--
(NASDAQ:SREV), the San Francisco-based global leader in customer revenue
growth and retention solutions, today announced plans to fill
approximately 100 new positions by mid-2016 based in the company's new
service delivery center located in the heart of Bonifacio Global City
(BGC). Opening in January of 2016, the new state-of-the-art facility
will bring a potential of up to 500 new positions to the area over the
ServiceSource operates in the B2B space and specializes in Knowledge
Process Outsourcing (KPO), which demands a higher-end skill set from
employees. These initial KPO roles will support the revenue lifecycles
of ServiceSource's clients, and will mostly consist of front-line
operations specialists, inside sales representatives and experienced
inside sales managers.
"Our customers aren't looking to ServiceSource as an
‘out-sourcer'—they're asking for ‘right-sourcing', which means providing
them with the right talent, in the right geographic markets and the
right technology," said Christopher M. Carrington, CEO of ServiceSource.
"Our new expansion into the Philippines fulfills that critical value and
represents a strategic step in growing our company. We look forward to
building a successful ServiceSource team here."
The company is currently accepting applicants and holding interviews in
the area. In addition to the central location and premium facility,
ServiceSource will offer a highly competitive, above-market compensation
package and benefits to attract the top-end of local talent. As
ServiceSource employees, selected candidates will have access to a
comprehensive professional and career development support program
offered by the company. Interested candidates are encouraged to join
ServiceSource's Philippines Facebook page (www.facebook.com/ServiceSourcePH)
for more information and can also inquire about openings by emailing
their CVs to firstname.lastname@example.org.
"The Philippines has a well-established and mature BPO market," said VP
of Managed Services James Keating, who will lead the new facility. "With
that foundation, the Philippines is primed to enter into the next phase
of support for Fortune 100 companies by supporting their B2B
transactions and by taking on more advanced KPO-focused roles."
The new center marks ServiceSource's tenth global location, and fourth
in the Asia-Pacific Japan (APJ) region, following office openings in
Singapore, Kuala Lumpur and Yokohama.
ServiceSource (NASDAQ:SREV) provides the world's leading B2B companies
with expert, technology-enabled solutions and best-practice processes
proven to grow and retain revenue from existing customers. With a
holistic approach to the entire revenue lifecycle, ServiceSource
solutions help companies drive customer adoption, expansion and renewal.
Only ServiceSource brings to market more than 15 years of exclusive
focus on customer success and revenue growth, global deployments across
40 languages and 150 countries, and a powerful, purpose-built Revenue
Lifecycle Management technology platform. For more information, go to www.servicesource.com.
This press release contains forward-looking statements, including
statements regarding our business opportunities, challenges, market
position and new service center. These forward-looking statements are
based on our current assumptions and beliefs, and involve risks and
uncertainties that could cause our results to differ materially from
those expressed or implied in our forward-looking statements. Those
risks and uncertainties include, without limitation, fluctuations in our
quarterly results of operations; our technology; the risk of material
defects or errors in our software offerings or their failure to meet
customer expectations; migrating customers to our SaaS offerings and the
ability to integrate such offerings with other third-party applications
used by our customers; errors in estimates as to the renewal rate
improvements and/or service revenue we can generate for our customers;
our ability to grow the market for service revenue management; changes
in market conditions that impact our ability to sell our SaaS solutions
and/or generate service revenue on our customers' behalf; the
possibility that our estimates of service revenue opportunity under
management and other metrics may prove inaccurate; demand for our
offering that falls short of expectations; the potential effect of
mergers and acquisitions on our customer base; our ability to keep
customer data and other confidential information secure; our ability to
adapt our solution to changes in the market or new competition; our
ability to achieve our expected benefits from international expansion;
our ability to protect our intellectual property rights; the risk of
claims that our offerings infringe the intellectual property rights of
others; general political, economic and market conditions and events;
and other risks and uncertainties described more fully in our periodic
reports and registration statements filed with the Securities and
Exchange Commission, which can be obtained online at the Commission's
website at http://www.sec.gov.
All forward-looking statements in this press release are based on
information currently available to us, and we assume no obligation to
update these forward-looking statements.
ServiceSource® any ServiceSource International, Inc. product or service
names or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective owners.
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