Mike Smerklo is committed to advancing ServiceSource's vision and mission to deliver innovative and market leading cloud-powered service revenue performance solutions for technology-based companies, and keep ServiceSource laser-focused on increasing customers' maintenance, support and subscription revenue, profits and earnings. Under Mike's leadership, ServiceSource has grown to lead the service revenue management market with over 1,300 employees globally and $5 Billion of revenue under management among the leading technology-based brands.

Prior to taking the helm at ServiceSource, Mike has held executive positions at Opsware (previously Loudcloud), Morgan Stanley and Lehman Brothers. Mike holds an MBA from the Kellogg Graduate School of Management, where he graduated with distinction. He also holds a BS in Business Administration from Miami University.

In addition to serving as Chairman of the Board of Directors for ServiceSource, Mike is active in Young Presidents Organization (YPO), sits on the Board of the Greater Bay Area Make-A-Wish Foundation and is a regular speaker at industry events. Mike also founded and chairs the Service Executive Industry Board (SEIB), an independent industry board created to share best practices, address issues and shape the future direction of the maintenance and services industry.

Jeff Bizzack joined ServiceSource as President in April 2009 to drive the company's rapid growth and expansion. He oversees all client-facing activities across the customer lifecycle including sales, marketing, development, and delivery. Prior to coming to ServiceSource, Jeff has an excellent track record in the technology and outsourcing industries helping companies develop and expand their client base, establishing global service centers, and leading organizations through significant revenue growth and expansion. Jeff has held several key roles at leading companies including Accenture LLC, a company focused on the mid-market, where he served as Managing Director and CEO for Finance, Accounting and Human Resources Outsourcing, Savista where he served as CEO of the technology and outsourcing company, and ProBusiness Services which he co-founded and built into the premier provider of HR BPO solutions and later successfully sold to ADP.

In addition to his professional experience, Jeff has served on the board of a number of industry and non-profit organizations including the HROA (Human Resource Outsourcing Association) as Vice-Chairman, he founded and was Chairman of the Mid-Market HROA Board North America organization, and is an active board member and Chairman (emeritus) of Miocean, a non-profit with a mission to reduce ocean pollution.

David Oppenheimer brings over 20 years of executive financial leadership to ServiceSource, having led the finance and administrative functions at several technology companies. David has played a key role in several M&A transactions, piloted a successful IPO, worked extensively with Wall Street and the investor community, and implemented Sarbanes Oxley as a public company CFO. Prior to ServiceSource, David served in executive posts as CFO of Mindjet, a desktop software company, CFO of Hands-On Mobile, a mobile content company, CFO of Digital Impact (NASDAQ: DIGI), an internet marketing company, Vice President, Finance at Autodesk, CFO of the Aerospace Services and the Electronics business units at AlliedSignal (currently known as Honeywell), and Division Controller at United Airlines.

David holds a Bachelor of Science in Mechanical Engineering from the State University of New York, Buffalo, an MBA from the University of California Berkley in business administration and attended Stanford University's Graduate School of Business' executive program in financial management.

Natalie McCullough leads worldwide marketing for ServiceSource. In this role, she manages Corporate, Customer and Solution Marketing across all theatres. Natalie came to ServiceSource in 2006 as Vice President of Strategy to drive development of a long term strategy for ServiceSource's growth. In January 2008, Natalie moved to more directly impact the business via sales and marketing functions. Prior to ServiceSource, Natalie was an Associate Principal at McKinsey & Company. Her experience at McKinsey includes over 25 client engagements, focusing on corporate and business unit growth strategy, organizational restructuring and development, and go-to-market and brand strategy. Previously, Natalie managed environmental assessment and remediation projects for Dames & Moore. Natalie holds a Bachelor of Arts degree in Geology from Stanford University and an MBA from the Harvard Graduate School of Business.

Ganesh Bell brings over seventeen years of experience in the enterprise software industry to ServiceSource. He is responsible for all aspects of product strategy, product management & marketing, development and operations of ServiceSource's cloud applications and technology. Prior to ServiceSource, Mr. Bell held several key positions at SAP most recently as Vice President of Product Strategy & Management for the business intelligence & technology platform group. He also served as Vice President of Portfolio Strategy at SAP. Throughout his career, Bell has held key product, technology, and executive positions in leading enterprise software companies and startups. He was Chief Technologist at PeopleSoft Inc providing leadership in integrating its technology portfolio after the acquisition of J.D. Edwards where he served as Chief Software Architect. Prior to J.D. Edwards, Mr. Bell served as Vice President of Products at YouCentric where he led the core development of the products team. He began his career as a software developer at a startup Login Systems and Innovations in Madras, India. Ganesh Bell holds a Bachelor of Science degree from University of Madras, India and a Masters degree in Computer Science from North Dakota State University.

As Chief Services Officer, Jay is responsible for leading ServiceSource's global client lifecycle management approach and methodologies, ensuring that the voice of the customer is ever present and our offering is always relevant. He is also leading our recently launched Service Executive Industry Board. Prior to ServiceSource, Jay held senior positions with several successful high-growth outsourcing companies. He served as CEO and President of WNS North America. Under his leadership, North American revenue for WNS grew from $6 million to $55 million in just 24 months. In addition, Jay was a senior leader at Exult, the market innovator for HR-led business process outsourcing services an organization that grew to $500m in revenue in 5 years. Throughout his career, Jay has built a reputation for developing strong customer relationships and consistently delivering against challenging customer requirements. Jay is a CPA in the State of New York. He received an MBA in Finance from the Stern School of Business at New York University and received a BA degree in Economics from Connecticut College.

Ray Martinelli is responsible for all aspects of Human Resources at ServiceSource. He leads recruitment, performance management, and global compensation and benefits efforts. Ray brings a wealth of HR experience from over 20 years in management roles at several industry leading companies. Most recently, he was the SVP Human Resources at Macromedia where he played a lead role in the Adobe/Macromedia integration. From 2000 to 2005, Ray was VP Human Resources for Juniper Networks during which time the organization grew from 300 to 3,000 employees. Previous experience includes management roles at Computer Curriculum Corporation, Apple Computer, and Esprit de Corps. Ray holds a BA degree in Organizational Communications from Sacramento State University and a Masters in Organization Development from Golden Gate University.

Paul Warenski is General Counsel of ServiceSource and oversees all aspects of the Company's worldwide legal operations. Paul is a seasoned legal executive. He previously served as Senior Vice President and General Counsel of Intraware, a software-as-a-service (SaaS) company, and at Commerce One, an e-commerce software company, both of which were publicly traded. He also served as Senior Vice President and General Counsel at BenefitStreet. Earlier in his career, Paul practiced law at Schachter, Kristoff, where he became a partner, and at Nossaman, Guthner, Knox & Elliott. He began his career working as a law clerk for a federal district judge and as a senior legislative advisor to a United States congressman.

Paul received his law degree from the University of California, Hastings College of the Law (with honors), and holds a Master's Degree from the London School of Economics. He also has BS degrees in economics, political science and philosophy from the University of Utah. Paul joined ServiceSource in 2008.

Matt Rosenberg joined ServiceSource in March 2007. He is responsible for new client acquisition and existing client expansions for ServiceSource, focusing on building long-term partnerships with leading technology, healthcare and life sciences companies as well as leading value-added resellers and distributors. Matt brings over 10 years of sales experience in the technology sector to ServiceSource, having previously built-out the sales function at innovative companies such as Visage Mobile (acquired by Convergys), Vividence (acquired by Keynote Systems) and PeoplePC (acquired by Earthlink). Prior to helping build successful client relationships in the technology sector, Matt worked as a corporate attorney focusing on Mergers and Acquisitions in Chicago.

Matt received his Juris Doctorate from The Northwestern University School of Law and graduated with Honors from Indiana University.