In today's economic climate, it is more challenging than ever before to achieve increased earnings growth. Product innovation, cost cutting, and mergers and acquisitions have traditionally been used to drive higher earnings, but these approaches have been played out during the past few years. Increasing recurring service revenue is an often-overlooked revenue source that can drive meaningful increases in revenue and margins if you know how to manage and grow it properly.

During this Webcast, Bryan Urquhart, Executive Vice President and CFO at Intergraph SG&I, a division of Intergraph Corporation, and Rob Sturgeon, Executive Vice President of Client Delivery with ServiceSource International, will present the top five ways you can ensure your organization is capturing as much recurring service revenue opportunity as possible. You will learn:

• The key questions from investors and analysts you must be able to answer about your services business
• Financial models and key performance indicators for measuring the health of this business area
• How to achieve accurate, real-time reporting and forecasting
• How to identify the biggest areas for improvement
• How to shift from a fixed-cost to a variable-cost business model to drive higher bookings

The above strategies have been refined and proven through extensive experience achieving results from managing more than five billion dollars of annual renewal revenue for leading companies worldwide. From this Webcast, you will find out how you can apply these strategies within your organization.

Presented by:
Bryan Urquhart, EVP and CFO, Intergraph SG&I Rob Sturgeon, Executive Vice President of Client Delivery, ServiceSource International